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Courtesy Patrol

  • The primary function of the Courtesy Patrol is to provide efficient response to clear or remove highway incidents that impede traffic flow along the interstate and expressway systems.  The Courtesy Patrol provides roadside assistance to stranded/disabled motorists and traffic control assistance to local law enforcement on the interstate and expressway systems within the Albuquerque Metropolitan Area (AMA). The goal is to promote safety on the interstate and maintain flow of traffic.
  • NMDOT – District Three
    7500 Pan American Freeway N.E.
    P.O. Box 91750
    Albuquerque, NM 87199-1750
    (505)798-6600
    Emergency: 911

  • The Courtesy Patrol provides roadside assistance Monday through Friday between 6:00 am and 9:00 pm.Courtesy Parol Map

The Courtesy Patrol currently covers the following areas:

I-25 from NM 500 (Rio Bravo Boulevard) to NM 556 (Tramway Boulevard).

I-40 from 98th Street to NM 556 (Tramway Boulevard).

NM 423 (Paseo Del Norte) – I-25 to NM 45 (Coors Boulevard).

Service Map

Benefits of Roadside Assistance

The NMDOT established a Courtesy Patrol to help stranded motorists get back on the road in a safe and efficient manor. By doing so, the NMDOT’s goal was to help improve the safety of the traveling public and maintain the operational efficiency on our interstate and expressway systems.

Benefits resulting from Courtesy Patrol include, but are not limited to:

- Reducing traffic jams by quickly clearing stalled cars which are one of the major causes of traffic congestion.
- Reduction of the potential for secondary crashes caused by impatient drivers and onlookers.
- Decrease of driver frustration.
- Saving fuel and cutting air polluting emissions by reducing stop-and-go traffic.
- Reduction of emissions and vehicle pollution as a result of reducing the amount of time in which vehicles are idling.
- Decrease in the duration of the non-reoccurring congestion.

Frequently Asked Questions:

Who do I call to get assistance from the Courtesy Patrol?
To receive assistance from the Courtesy Patrol, please call
(505) 242-COPS / (505) 242-2677
(505) 798-6600
Emergency: 911

What is the service area?
The Courtesy Patrol currently covers the following areas:
I-25 from NM 500 (Rio Bravo Boulevard) to NM 556 (Tramway Boulevard).
I-40 from 98th Street to NM 556 (Tramway Boulevard).
NM 423 (Paseo Del Norte) – I-25 to NM 45 (Coors Boulevard).

What are the Courtesy Patrol's hours of operation?
The Courtesy Patrol provides roadside assistance Monday through Friday between 6:00 am and 9:00 pm.

What types of service does the Courtesy Patrol provide?

- Change flat tires
- Jump-start vehicles and make minor repairs
- Clear disabled vehicles from travel lanes
- Clear debris from travel lanes
- Supply emergency gasoline, diesel and water
- Provide maintenance-of-traffic (MOT) services during incidents.

How much does this service cost?
This is a FREE service that is provided by the New Mexico Department of Transportation.

What happens when a repair exceeds the services offered?
The Courtesy Patrol will assist in contacting a towing service, at your expense, for further help.

Can I show my appreciation by offering the Courtesy Patrol Operator gratuity?
The Courtesy Patrol truck operator is not allowed to accept any tips or gratuities of any kind, or charge any amount for services provided. If the motorist insists on paying a gratuity, the operator can suggest that the motorist make a donation to a charity of choice in the name of the NMDOT.